Order-to-cash harmonised across 10 markets

BEVERAGES · ORDER TO CASH

25% efficiency uplift and £1.5m in licence savings

25%

order-to-cash efficiency uplift

30%

faster processing

£1.5m

licence savings

THE CHALLENGE

One of the world's largest soft-drinks bottlers ran order-to-cash differently in each of its European markets, on a heavily customised legacy SAP landscape. Customer service benefits were slow to arrive, and every local variation made the future move to S/4HANA harder and more expensive.

WHAT WE DID

We led an €11.3m business convergence programme across ten markets, from Great Britain and Germany to the Nordics and Iberia. We built the benefits case, delivered pilots and waves on shared global objects, and brought in credit management, availability checks, quota management, automated billing and settlement. We managed stakeholder onboarding, data prerequisites and a heavy regression-testing load, with governance built for audit.

THE RESULTS

The rollout went live on time with a 25% uplift in order-to-cash efficiency and 30% faster processing. Legacy customer-care tooling was retired, saving £1.5m in licences, and the programme passed external audit with full governance compliance. Markets are now much closer to the target S/4HANA processes.

SCOPE AND TECHNOLOGY

SAP ECC · FSCM · ATP · Product quota management · Automated billing and settlement · CRM retirement · S/4HANA readiness